Tracking and Live chat for your website
- Add live chat and tracking code to the website
- Run a test chat
- Basics of SalesIQ
- Do’s and Don’ts
Automate the process of Lead Generation
- Visitor History
- Automating sales follow-up
Automate customer engagement
- How to set up trigger rules to engage visitors on the website
- Invoke JS API for custom actions
Routing Rules
- Setting up Visitor Routing Rules
- Setting up Chat Routing Rule
Scoring website visitor action
- Lead Score
- Opportunities
- Using score values in various fields
Turn your chat window space to a knowledgebase
- Articles on the live chat window
- Syncing Desk Knowledgebase with SalesIQ
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