Time: [4:00 – 5:00 PM]
Duration: 60 minutes
Topics Covered:
- Overview of Zoho Desk: Features and benefits of the customer support tool.
- Ticket Management: Creating, managing, and resolving support tickets.
- Multi-Channel Support: Handling customer interactions across email, chat, and social media.
- Reports and Analytics: Generating support performance reports and insights.
Reviews
There are no reviews yet.